Employee Assistance Program

Harvard's Employee Assistance Program (EAP) offers immediate, free, confidential help for all Harvard employees and their household members. You can reach the EAP any day, at any time for personal or work-related concerns about yourself, family, friends or coworkers at 877-EAP-HARV (877-327-4278). Explore this section for specific ways in which the EAP can help. You can also visit the EAP online.

Call any time to speak with a trained counselor or for a referral to an experienced professional. The EAP can provide help anywhere. Whether you want to meet with an EAP consultant or other provider in Harvard Square, another local community, or another part of the country, the program taps into a broad network of resources.

After-hours calls will be answered by a counselor who is experienced in crisis intervention and can help you or help you assist someone else.

Personal Problems

Whether you're struggling with worry, self-doubt, career concerns or anything else, the trained specialists at the EAP offer immediate assistance and will connect you to whatever resources you may need. No concern is too big or too small.

You can discuss whatever is on your mind with trained counselors who will listen closely, offer support and discuss your options.

Harvard’s EAP is available 24 hours a day, every day. Call 877-EAP-HARV (877-327-4278) for free, expert, confidential consultation or for a referral to an experienced professional near your work or home. After-hours calls will be answered by a counselor experienced in crisis intervention who can help you or help you assist someone else.

Mental Health & Crisis Care

Harvard’s EAP is available to help you and your household members 24 hours a day, every day. Call for free, expert, confidential consultation or for a referral to a professional near your work or home. After-hours calls will be answered by a counselor experienced in crisis intervention who can help you or help you assist someone else.   

Whether it’s just a rough patch or something more serious, the EAP offers the support you need. Many problems can be resolved through short-term counseling. Otherwise, you and your counselor together can find the additional resources to address your particular concern.

Call the EAP at 877-EAP-HARV (877-327-4278) for free advice on:

  • A case of the blues
  • Concerns about depression
  • Stress and anxiety, at home or work
  • Family problems
  • Addiction and gambling
  • More specific concerns

Legal & Financial Problems

Legal Advice

Harvard's EAP gives you access to expert legal advice. You and any member of your household can have a free, confidential phone consultation with a lawyer. After the consultation, if you wish to retain legal representation, the EAP will refer you to an attorney who may provide services at a 25 percent discount.

Whether you are wondering how to tackle a legal question, help a family member or prepare for the next phase of your life, the EAP can help. Common topics include, but are not limited to:

  • Real estate, lease and landlord
  • Separation, divorce and custody
  • Tax, inheritance and estate planning
  • Elder care planning and management

Financial Advice

Several kinds of financial planning assistance are available through the EAP. Budget and debt counseling can help you see where your money goes; free, impartial planning advice and services can set you on track to reach long-term goals; and investment advice may help you plan for college expenses, retirement and more.

Workplace & Coworker Problems

Harvard’s EAP can help you with concerns about any workplace issue. You can call the EAP for advice if you are worried about a coworker or manager’s behavior or state of mind, or for a consultation if you need impartial help thinking through a difficult workplace problem.

The EAP’s expert consultants, trained in interpersonal and organizational behavior, can confer with you over the phone, free of charge, and can refer you to other resources if necessary. Services are confidential.

Problems with Drugs, Alcohol or Gambling

You and your household members have access to confidential expertise, over the phone and in person, to help you understand the difference between use, abuse and addiction and get support for dealing with these and related challenges.

Whether you are worried about yourself or a child, spouse, partner, other relative, friend or coworker, Harvard’s EAP can help with concerns around:

  • Alcohol
  • Prescription or street drugs
  • Gambling
  • Sexual activity
  • Shopping
  • Eating
  • Smoking

Grief & Loss

Harvard’s EAP can guide and support you through the challenges surrounding loss and grief, and help you find the strength you need, whether it comes from within you or from outside resources.

The grieving process has common features for everyone, as well as aspects unique to each individual. When loss hits hard—whether it’s the loss of a family member, friend, coworker or pet—the consultants at the EAP can guide you through the ways grief is expressed:

  • Trouble focusing on work
  • Difficulty relaxing with friends or family
  • Difficulty taking care of yourself or someone who depends on you
  • Feelings of sadness, depression and guilt

Consultation for Managers

Harvard’s EAP can help managers concerned about workplace issues. You can call the EAP for advice if you are worried about an employee’s behavior or state of mind, or if you need impartial help thinking through a sensitive supervisory problem.

The EAP’s expert consultants, trained in interpersonal and organizational behavior, can confer with you over the phone, free of charge, and can refer you to other resources if necessary. Services are confidential.