This interactive workshop focuses on the five-phases of Design Thinking: empathize, define, ideate, prototype, test. We’ll focus on how to understand the user, challenge assumptions, and redefine problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with initial level of understanding. At the same time, Design Thinking provides a solution-based approach to solving problems. It is a way of thinking and working as well as a collection of hands-on methods.

Cost: $25

Learn more and register on the Harvard Training...

This session will explore mindsets that may get in the way of collaboration and principles that foster collaboration. You will learn how to shift or manage paradigms that prevent collaboration such as time and geographic distance. You will also learn three principles to live by that can automatically translate into collaborative behavior.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here.

Additional day of course: Friday, December 14 from 9:00 a.m. to 1:00 p.m.

While referencing required pre-reading of the book Beyond Reason by Roger Fisher and Daniel Shapiro as well as Roger Fisher and William Ury’s Getting to Yes, participants are exposed to benefits of working with emotions during negotiations and developing win-win solutions. This 2-day class explores theories through readings, video clips, case studies, and practical applications.

Cost: $75

Learn more and register on the Harvard...

Additional day of the course:
Friday, November 2 from 9:00 am - 12:00 pm

The first day of this two-day workshop, will explore essential elements of effective presentations, including: organization, vocal delivery, physical presence, overcoming nervousness, using visual aids, as well as engaging and holding the audience's attention. You will practice with a short (60-90 seconds) presentation. The second day you will apply new skills by delivering a 3-5 minute presentation on the topic of your choice. Video recorded and reviewed in class, these...

Given email is the most popular channel of communication at Harvard, this workshop focuses on writing techniques that can impact how your messages are read and retained.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information here.

Given editing requires creativity, sensitivity, and solid writing-knowledge, this session explores tools for editing your own work and the work of others. The class combines the "practice" and the "politics" of editing and proofreading, helping participants build their toolboxes and providing strategies for giving feedback. Note: Participants are welcome to bring a sample of work needing editing or proofreading, yet not all samples will be addressed in class or by the instructor.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class...

This class combines exercises and discussion to help you understand the fundamentals of a “difficult conversation”. Based on required pre-reading of the book Difficult Conversations, the workshop concludes with participants preparing for, and having practiced, their own difficult conversation by leveraging learning-partners.

Cost: $75

Learn more and register on the Harvard Training Portal. Find class information here.

In a workplace culture overly-dependent on voicemail and email, many of us have forgotten key elements of effective, meaningful, verbal communication. This session explores different communication styles and techniques for communicating with those different from your own.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information here. 

In this workshop, you will develop an awareness of motivators: highlighting personal strengths and needs necessary for becoming more engaged in your role. This session also combines classroom discussion and practice, with online- tools, assessments, videos, and coursework.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here.

Additional day of the course:
Friday, October 12 from 9:00 am - 4:00 pm

Through this comprehensive program, you will build an understanding of the career management process by looking inward, looking outward, and looking forward. This active 2-day class will cover self-assessment of values, interests, skills and reputation; workforce trends and identification of professional networks; and exploration of options and goal setting. A variety of assessment tools, individual reflection, and group discussion will be used.

Cost: $125

...

Objective: This workshop will introduce methods for gaining control of e-mail and managing it according to Harvard records policies as well as provide tips on how to organize your e-mail.

Length: 1 ½ hours

Who should attend: All employees who want to effectively manage their e-mail.

What you will learn

• Methods of controlling e-mail
• The application of the General Records Schedule to e-mail
• Examples of types of e-mails with...

Objective: This workshop will present the step-by-step process of sending records to off-site storage at the Records Center. We cover everything from how to assemble and pack a box to how to complete the deposit paperwork.

Length: 1 ½ hours

Who should attend: Employees who have not yet sent records to storage as well as anyone in charge of packing and depositing boxes who would like a refresher course.

What you will learn

• How to identify records eligible...

Objective: Have you ever wondered, "How long do I need to keep my office records? Can I throw them away when I am done with them?" This workshop provides tools and advice to help you determine how long to keep your records and what to do when you no longer need to hold onto them. Whether you feel like you’re drowning in information or you're concerned that you're keeping records too long or not long enough, this workshop is for you.

Length: 1 ½ hours

Who should attend: All employees who want to...