This session will explore mindsets that may get in the way of collaboration and principles that foster collaboration. You will learn how to shift or manage paradigms that prevent collaboration such as time and geographic distance. You will also learn three principles to live by that can automatically translate into collaborative behavior.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here.

In this introductory workshop, you will learn and apply a framework to initiate, define, plan, and schedule a project. This course is intended for people leading a project who have little or no formal training in the project management process seeking an introduction to key concepts. Through this hands-on approach you apply tools and techniques and develop a project plan. Note: this workshop does not teach the use of project management software. Please see our offering of Microsoft Project for information on that topic.

Cost: $75

Learn more and...

In this introductory workshop, you will learn and apply a framework to initiate, define, plan, and schedule a project. This course is intended for people leading a project who have little or no formal training in the project management process seeking an introduction to key concepts. Through this hands-on approach you apply tools and techniques and develop a project plan. Note: this workshop does not teach the use of project management software. Please see our offering of Microsoft Project for information on that topic.

Cost: $75

Learn more and...

This course introduces you to process improvement tools and techniques from LEAN Management that you will be able to implement with your team. You will experience process assessment and redesign through a “hands on” approach that includes a simulation and exercises. You will also have the opportunity to apply the tools and concepts to one of your current processes.

Cost: $75

Learn more and register on the Harvard Training Portal. Find class information ...

This webinar is designed for newer support staff in their role less than six months. Key topics include: communication skills, organizational awareness, working with your boss(es), as well as an introduction to the important skill of managing up.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here. 

This workshop will provide a foundation of information for inclusion of individuals with disabilities in the workplace. Human Resources and University managers will be oriented to the partnership provided by University Disability Services. Participants will be able to define disability and impairment under The Americans with Disabilities Act Amendment (ADAAA). A case study will be presented, which will allow participants an opportunity to engage in a critical case analysis discussion.

Cost: $0

Learn more and register on the Harvard Training Portal. Find class...

This workshop will provide a foundation of information for inclusion of individuals with disabilities in the workplace. Human Resources and University managers will be oriented to the partnership provided by University Disability Services. Participants will be able to define disability and impairment under The Americans with Disabilities Act Amendment (ADAAA). A case study will be presented, which will allow participants an opportunity to engage in a critical case analysis discussion.

Cost: $0

Learn more and register on the Harvard Training Portal. Find class...

This workshop will define and share a model for succession management. You will learn the role of a manager in succession management and discuss how to ensure changes don’t adversely impact continuity and team performance. 

Audience: Managers

Pre-Requisite Class: None

Cost: $50.00

Late Drop/Cancel Fee: $75.00

Learn more and register on the Harvard Training Portal. Find class information ...

Managing a team well can considerably impact performance, engagement and trust on the team. This workshop will explore six characteristics of a high performing team: Common Purpose, Clear Roles, Effective Processes, Accepted Leadership, Excellent Communication, and Solid Relationships. You will learn tools for incorporating these characteristics into your own team and how to use team norms as a way of maintaining them.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information ...

This session will focus on how to interview candidates for a job while being mindful of limited time. You will learn how to assess knowledge, skills, and experience to determine if candidates are qualified for the role, and discuss what should be considered in making the final decision to hire a candidate.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here.

This session will explore the personal virtues associated with trust. You will learn how leaders can embody those virtues and encourage them in a culture (on a team or in a larger department or unit). You will then discuss transparency as an institutional value that can be role-modeled and encouraged in support of open, honest communication and healthy risk.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information ...

This session will explore the personal virtues associated with trust. You will learn how leaders can embody those virtues and encourage them in a culture (on a team or in a larger department or unit). You will then discuss transparency as an institutional value that can be role-modeled and encouraged in support of open, honest communication and healthy risk.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information ...

This session will highlight how to formulate a plan, provide an overview of the process, and demonstrate how to start with the end in mind. Transitions from planning to implementation will also be covered.  You will leave with tools and templates to lead a strategic planning process with your team.  

Enrollment Deadline: 2-weeks in advance of the class start date. 

Audience: Managers responsible for developing and implementing a strategic plan for a team (large or small) or department.

Pre-Requisite Class: ...

This session explores communication styles and techniques for effective communication within the nuanced relationship of manager and staff member. You will gain insight into your personal communication style and the impact it has on your team. You will also learn techniques for delivering feedback, asking questions, and listening and how your style my flavor how you use these skills.

NOTE: Some concepts and activities in this workshop are drawn from another CWD course, Communicating at Work. While this session is focused on managerial communication, there is a...

Additional day of course: Wednesday, March 29 from 9:00 a.m. to 1:00 p.m.

Coaching is a reflective conversation focused on leveraging and enhancing a staff member’s skills, knowledge, abilities, and perspective to achieve one’s goals and further engagement. This interactive 2-day session will include skill-practice opportunities in a safe environment with manager peers. You will explore the coaching manager’s mindset and practice foundational coaching skills including listening and the use of open-ended questions.

Cost: $75

Learn...