Learning & Development

2018 Apr 25

Collaboration Mindset

9:00am to 11:00am

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This session will explore mindsets that may get in the way of collaboration and principles that foster collaboration. You will learn how to shift or manage paradigms that prevent collaboration such as time and geographic distance. You will also learn three principles to live by that can automatically translate into collaborative behavior.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here.

2018 May 17

Project Management

9:30am to 4:30pm

Location: 

Harvard Medical School, Countway Library

In this introductory workshop, you will learn and apply a framework to initiate, define, plan, and schedule a project. This course is intended for people leading a project who have little or no formal training in the project management process seeking an introduction to key concepts. Through this hands-on approach you apply tools and techniques and develop a project plan. Note: this workshop does not teach the use of project management software. Please see our offering of Microsoft Project for information on that topic.

Cost: $75

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2018 Jan 23

Project Management

Repeats every month on the 20 of March until Wed Mar 20 2019 . Also includes Thu Jun 06 2019, Tue Sep 17 2019.
9:00am to 4:00pm

9:00am to 4:00pm
9:00am to 4:00pm
9:00am to 4:00pm
9:00am to 4:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

In this introductory workshop, you will learn and apply a framework to initiate, define, plan, and schedule a project. This course is intended for people leading a project who have little or no formal training in the project management process seeking an introduction to key concepts. Through this hands-on approach you apply tools and techniques and develop a project plan. Note: this workshop does not teach the use of project management software. Please see our offering of Microsoft Project for information on that topic.

Cost: $75

Learn more and...

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2018 Apr 24

Start Your Process Redesign

9:00am to 4:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This course introduces you to process improvement tools and techniques from LEAN Management that you will be able to implement with your team. You will experience process assessment and redesign through a “hands on” approach that includes a simulation and exercises. You will also have the opportunity to apply the tools and concepts to one of your current processes.

Cost: $75

Learn more and register on the Harvard Training Portal. Find class information ...

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2018 May 18

Excelling as a New Assistant - Webinar

Repeats every month on the 31 of January until Thu Jan 31 2019 .
12:00pm to 1:30pm

12:00pm to 1:30pm

Location: 

Online

This webinar is designed for newer support staff in their role less than six months. Key topics include: communication skills, organizational awareness, working with your boss(es), as well as an introduction to the important skill of managing up.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here

2018 May 09

Workplace Reasonable Accommodation Request Process

9:00am to 10:30am

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This workshop will provide a foundation of information for inclusion of individuals with disabilities in the workplace. Human Resources and University managers will be oriented to the partnership provided by University Disability Services. Participants will be able to define disability and impairment under The Americans with Disabilities Act Amendment (ADAAA). A case study will be presented, which will allow participants an opportunity to engage in a critical case analysis discussion.

Cost: $0

Learn more and register on the Harvard Training Portal. Find class...

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2018 Feb 27

Workplace Reasonable Accommodation Request Process

1:30pm to 3:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This workshop will provide a foundation of information for inclusion of individuals with disabilities in the workplace. Human Resources and University managers will be oriented to the partnership provided by University Disability Services. Participants will be able to define disability and impairment under The Americans with Disabilities Act Amendment (ADAAA). A case study will be presented, which will allow participants an opportunity to engage in a critical case analysis discussion.

Cost: $0

Learn more and register on the Harvard Training Portal. Find class...

Read more about Workplace Reasonable Accommodation Request Process
2018 Jun 05

Succession Management

Repeats every month on the 14 of March until Thu Mar 14 2019 .
9:00am to 12:00pm

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This workshop will define and share a model for succession management. You will learn the role of a manager in succession management and discuss how to ensure changes don’t adversely impact continuity and team performance. 

Audience: Managers

Pre-Requisite Class: None

Cost: $50.00

Late Drop/Cancel Fee: $75.00

Learn more and register on the Harvard Training Portal. Find class information ...

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2018 Feb 08

Managing a Team

9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Managing a team well can considerably impact performance, engagement and trust on the team. This workshop will explore six characteristics of a high performing team: Common Purpose, Clear Roles, Effective Processes, Accepted Leadership, Excellent Communication, and Solid Relationships. You will learn tools for incorporating these characteristics into your own team and how to use team norms as a way of maintaining them.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information ...

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2018 May 22

Interviewing Skills for Hiring Managers

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This session will focus on how to interview candidates for a job while being mindful of limited time. You will learn how to assess knowledge, skills, and experience to determine if candidates are qualified for the role, and discuss what should be considered in making the final decision to hire a candidate.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here.

2018 May 03

Creating an Environment of Trust and Transparency

9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This session will explore the personal virtues associated with trust. You will learn how leaders can embody those virtues and encourage them in a culture (on a team or in a larger department or unit). You will then discuss transparency as an institutional value that can be role-modeled and encouraged in support of open, honest communication and healthy risk.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information ...

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2018 Jan 17

Creating an Environment of Trust and Transparency

9:30am to 1:30pm

Location: 

Harvard Medical School, Countway Library

This session will explore the personal virtues associated with trust. You will learn how leaders can embody those virtues and encourage them in a culture (on a team or in a larger department or unit). You will then discuss transparency as an institutional value that can be role-modeled and encouraged in support of open, honest communication and healthy risk.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information ...

Read more about Creating an Environment of Trust and Transparency
2018 Mar 27

Creating a Strategic Plan

Repeats every month on the 2 of April until Tue Apr 02 2019 .
9:00am to 12:00pm

9:00am to 12:00pm
9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This session will highlight how to formulate a plan, provide an overview of the process, and demonstrate how to start with the end in mind. Transitions from planning to implementation will also be covered.  You will leave with tools and templates to lead a strategic planning process with your team.  

Enrollment Deadline: 2-weeks in advance of the class start date. 

Audience: Managers responsible for developing and implementing a strategic plan for a team (large or small) or department.

Pre-Requisite Class: ...

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2018 Mar 07

Communicating at Work for Managers

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This session explores communication styles and techniques for effective communication within the nuanced relationship of manager and staff member. You will gain insight into your personal communication style and the impact it has on your team. You will also learn techniques for delivering feedback, asking questions, and listening and how your style my flavor how you use these skills.

NOTE: Some concepts and activities in this workshop are drawn from another CWD course, Communicating at Work. While this session is focused on managerial communication, there is a...

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2018 Mar 15

Becoming a Coaching Manager (2-day course)

9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Additional day of course: Wednesday, March 29 from 9:00 a.m. to 1:00 p.m.

Coaching is a reflective conversation focused on leveraging and enhancing a staff member’s skills, knowledge, abilities, and perspective to achieve one’s goals and further engagement. This interactive 2-day session will include skill-practice opportunities in a safe environment with manager peers. You will explore the coaching manager’s mindset and practice foundational coaching skills including listening and the use of open-ended questions.

Cost: $75

Learn...

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