Learning & Development

2018 Sep 18

Processing Reimbursements with Concur

Repeats every month on the 16 of October, November until Fri Nov 16 2018 . Also includes Tue Dec 11 2018, Thu Jan 24 2019, Tue Feb 12 2019, Thu Mar 07 2019, Wed Apr 10 2019, Wed May 29 2019, Wed Jun 26 2019.
9:30am to 11:30am

9:30am to 11:30am
9:30am to 11:30am
9:30am to 11:30am
9:30am to 11:30am
9:30am to 11:30am
9:30am to 11:30am
9:30am to 11:30am
9:30am to 11:30am
9:30am to 11:30am

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This course provides an overview of the Concur system for employees who submit reimbursement requests and delegates who prepare requests for other employees. The course covers how to process an employee’s out-of-pocket business-related expenses as well as charges paid for with a Citi Corporate Card. Other topics include: capturing receipts electronically, itemizing and split-coding expenses, and processing foreign currency reimbursements. Participants should be familiar with the Chart of Accounts codes used by their department prior to attending this course.

Cost: $0

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2018 Nov 13

Start Your Process Redesign

Repeats every month on the 12 of June until Wed Jun 12 2019 .
9:00am to 4:00pm

9:00am to 4:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This course introduces you to process improvement tools and techniques from LEAN Management that you will be able to implement with your team. You will experience process assessment and redesign through a “hands on” approach that includes a simulation and exercises. You will also have the opportunity to apply the tools and concepts to one of your current processes.

Note: this class is a packed full-day experience; participants interested in a shorter, high-level overview of process improvement are encouraged to enroll in the 2-hr class “Process Improvement Mindset...

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2018 Dec 05

Project Management

9:30am to 4:30pm

Location: 

Harvard Medical School, Countway Library

In this introductory workshop, you will learn and apply a framework to initiate, define, plan, and schedule a project. This course is intended for people leading a project who have little or no formal training in the project management process seeking an introduction to key concepts. Through this hands-on approach you apply tools and techniques and develop a project plan. Note: this workshop does not teach the use of project management software. Please see our offering of Microsoft Project for information on that topic.

Cost: $75

Learn more and...

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2018 Dec 05

Managing a Team

Repeats every month on the 13 of June until Thu Jun 13 2019 . Also includes Thu Dec 05 2019.
9:00am to 12:00pm

9:00am to 12:00pm
9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This workshop will explore the characteristics of a high performing team that have to do with the formal operating principles of a team (such as roles, processes) and those characteristics of a high performing team that are less tangible but just as important (interpersonal skills, leadership). You will have a chance to assess where your own team is against the characteristics and learn ways to incorporate these best practices on your team.

...
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2018 Oct 04

Interviewing Skills for Hiring Managers

Repeats every month on the 9 of April until Tue Apr 09 2019 .
9:00am to 1:00pm

9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This session will focus on how to interview candidates for a job while being mindful of limited time. You will learn how to assess knowledge, skills, and experience to determine if candidates are qualified for the role, and discuss what should be considered in making the final decision to hire a candidate.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here.

2018 Dec 12

Fostering Trust and Transparency

9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This session will explore the personal virtues associated with trust. You will learn how leaders can embody those virtues and encourage them in a culture (on a team or in a larger department or unit). You will then discuss transparency as an institutional value that can be role-modeled and encouraged in support of open, honest communication and healthy risk.

Offerings of this course are only viewable to Managers. If you believe you should be able to view and attend this course please email trainingportalhelp@harvard.edu

Enrollment Deadline: 2-weeks in advance of the...

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2018 Nov 02

Becoming a Coaching Manager (2-day course)

9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Additional day of the course: Friday, November 16 from 9 am to 1 pm.

Coaching is a reflective conversation focused on leveraging and enhancing a staff member’s skills, knowledge, abilities, and perspective to achieve one’s goals and further engagement. This interactive 2-day session will include skill-practice opportunities in a safe environment with manager peers. You will explore the coaching manager’s mindset and practice foundational coaching skills including listening and the use of open-ended questions.

Cost: $75

Learn more and...

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2018 Oct 24

Process Improvement Mindset

Repeats every month on the 6 of June until Thu Jun 06 2019 . Also includes Wed Oct 30 2019.
9:00am to 11:00am

9:00am to 11:00am
9:00am to 11:00am

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Through this hands-on workshop you’ll experience a simulated-process and learn tools and concepts for eliminating “waste” and creating value. You will strengthen the lens in which you view a process and have an understanding of detailed steps for improvement.

Note: this class is a high-level overview; participants interested in a deeper-dive to process improvement are encouraged to enroll in the 6-hr class “Start Your Process Redesign”.

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2018 Nov 06

Design Thinking Mindset

Repeats every month on the 9 of May until Thu May 09 2019 . Also includes Wed Nov 06 2019.
9:00am to 11:00am

9:00am to 11:00am
9:00am to 11:00am

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This interactive workshop focuses on the five-phases of Design Thinking: empathize, define, ideate, prototype, test. We’ll focus on how to understand the user, challenge assumptions, and redefine problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with initial level of understanding. At the same time, Design Thinking provides a solution-based approach to solving problems. It is a way of thinking and working as well as a collection of hands-on methods.

Cost: $25

Learn more and register on the Harvard Training...

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2018 Nov 28

Collaboration Mindset

1:00pm to 3:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This session will explore mindsets that may get in the way of collaboration and principles that foster collaboration. You will learn how to shift or manage paradigms that prevent collaboration such as time and geographic distance. You will also learn three principles to live by that can automatically translate into collaborative behavior.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here.

2018 Oct 09

Speaking Up at Harvard

Repeats every month on the 23 of May until Thu May 23 2019 .
9:00am to 12:00pm

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

In this class we’ll identify personal and organizational obstacles that can get in the way of sharing views/opinions in an open and respectful way at work. It is designed for participants looking to raise their confidence in speaking up in a one-on-one and team meetings. This class does not focus on influence or persuasion.

You will learn

  • Value and importance...
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2018 Dec 07

Power, Influence, and Negotiation (2-day course)

9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Additional day of course: Friday, December 14 from 9:00 a.m. to 1:00 p.m.

While referencing required pre-reading of the book Beyond Reason by Roger Fisher and Daniel Shapiro as well as Roger Fisher and William Ury’s Getting to Yes, participants are exposed to benefits of working with emotions during negotiations and developing win-win solutions. This 2-day class explores theories through readings, video clips, case studies, and practical applications.

Cost: $75

Learn more and register on the Harvard...

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2018 Oct 30

Introduction to Presentation Skills (2-day course)

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Additional day of the course:
Friday, November 2 from 9:00 am - 12:00 pm

The first day of this two-day workshop, will explore essential elements of effective presentations, including: organization, vocal delivery, physical presence, overcoming nervousness, using visual aids, as well as engaging and holding the audience's attention. You will practice with a short (60-90 seconds) presentation. The second day you will apply new skills by delivering a 3-5 minute presentation on the topic of your choice. Video recorded and reviewed in class, these...

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2018 Nov 05

Email for Action

1:00pm to 4:00pm

Location: 

Longwood Medical Area, Gordon Hall

Given email is the most popular channel of communication at Harvard, this workshop focuses on writing techniques that can impact how your messages are read and retained.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information here.

2018 Nov 29

Editing and Proofreading

Repeats every month on the 21 of May until Tue May 21 2019 .
9:00am to 12:00pm

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Given editing requires creativity, sensitivity, and solid writing-knowledge, this session explores tools for editing your own work and the work of others. The class combines the "practice" and the "politics" of editing and proofreading, helping participants build their toolboxes and providing strategies for giving feedback. Note: Participants are welcome to bring a sample of work needing editing or proofreading, yet not all samples will be addressed in class or by the instructor.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class...

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