Additional days of the course: Friday, November 9 from 9 am to 1 pm; Friday, November 16 from 9 am to 1 pm.

This program focuses on equipping managers with the core knowledge and skills required to successfully manage at Harvard. Topics include important laws, policies, and skills necessary for successfully managing people and for creating an environment that is safe, productive and diverse. In an effort to maximize managers’ participation in the program, content will be offered in a blended format (a mix of online and classroom sessions), and...

Additional days of the course: Friday, October 19 from 9 am to 1 pm; Friday, October 26 from 9 am to 1 pm.

This program focuses on equipping managers with the core knowledge and skills required to successfully manage at Harvard. Topics include important laws, policies, and skills necessary for successfully managing people and for creating an environment that is safe, productive and diverse. In an effort to maximize managers’ participation in the program, content will be offered in a blended format (a mix of online and classroom sessions), and...

Additional days of the course: Tuesday, October 9 from 9 am to 1 pm; Tuesday, October 16 from 9 am to 1 pm.

This program focuses on equipping managers with the core knowledge and skills required to successfully manage at Harvard. Topics include important laws, policies, and skills necessary for successfully managing people and for creating an environment that is safe, productive and diverse. In an effort to maximize managers’ participation in the program, content will be offered in a blended format (a mix of online and classroom sessions), and...

This course provides an overview of the Concur system for employees who submit reimbursement requests and delegates who prepare requests for other employees. The course covers how to process an employee’s out-of-pocket business-related expenses as well as charges paid for with a Citi Corporate Card. Other topics include: capturing receipts electronically, itemizing and split-coding expenses, and processing foreign currency reimbursements. Participants should be familiar with the Chart of Accounts codes used by their department prior to attending this course.

Cost: $0

This course introduces you to process improvement tools and techniques from LEAN Management that you will be able to implement with your team. You will experience process assessment and redesign through a “hands on” approach that includes a simulation and exercises. You will also have the opportunity to apply the tools and concepts to one of your current processes.

Note: this class is a packed full-day experience; participants interested in a shorter, high-level overview of process improvement are encouraged to enroll in the 2-hr class “Process Improvement Mindset...

In this introductory workshop, you will learn and apply a framework to initiate, define, plan, and schedule a project. This course is intended for people leading a project who have little or no formal training in the project management process seeking an introduction to key concepts. Through this hands-on approach you apply tools and techniques and develop a project plan. Note: this workshop does not teach the use of project management software. Please see our offering of Microsoft Project for information on that topic.

Cost: $75

Learn more and...

This workshop will explore the characteristics of a high performing team that have to do with the formal operating principles of a team (such as roles, processes) and those characteristics of a high performing team that are less tangible but just as important (interpersonal skills, leadership). You will have a chance to assess where your own team is against the characteristics and learn ways to incorporate these best practices on your team.

This session will focus on how to interview candidates for a job while being mindful of limited time. You will learn how to assess knowledge, skills, and experience to determine if candidates are qualified for the role, and discuss what should be considered in making the final decision to hire a candidate.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here.

This session will explore the personal virtues associated with trust. You will learn how leaders can embody those virtues and encourage them in a culture (on a team or in a larger department or unit). You will then discuss transparency as an institutional value that can be role-modeled and encouraged in support of open, honest communication and healthy risk.

Offerings of this course are only viewable to Managers. If you believe you should be able to view and attend this course please email trainingportalhelp@harvard.edu

Enrollment Deadline: 2-weeks in advance of the...

Additional day of the course: Friday, November 16 from 9 am to 1 pm.

Coaching is a reflective conversation focused on leveraging and enhancing a staff member’s skills, knowledge, abilities, and perspective to achieve one’s goals and further engagement. This interactive 2-day session will include skill-practice opportunities in a safe environment with manager peers. You will explore the coaching manager’s mindset and practice foundational coaching skills including listening and the use of open-ended questions.

Cost: $75

Learn more and...

Through this hands-on workshop you’ll experience a simulated-process and learn tools and concepts for eliminating “waste” and creating value. You will strengthen the lens in which you view a process and have an understanding of detailed steps for improvement.

Note: this class is a high-level overview; participants interested in a deeper-dive to process improvement are encouraged to enroll in the 6-hr class “Start Your Process Redesign”.

This interactive workshop focuses on the five-phases of Design Thinking: empathize, define, ideate, prototype, test. We’ll focus on how to understand the user, challenge assumptions, and redefine problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with initial level of understanding. At the same time, Design Thinking provides a solution-based approach to solving problems. It is a way of thinking and working as well as a collection of hands-on methods.

Cost: $25

Learn more and register on the Harvard Training...

This session will explore mindsets that may get in the way of collaboration and principles that foster collaboration. You will learn how to shift or manage paradigms that prevent collaboration such as time and geographic distance. You will also learn three principles to live by that can automatically translate into collaborative behavior.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here.

Additional day of course: Friday, December 14 from 9:00 a.m. to 1:00 p.m.

While referencing required pre-reading of the book Beyond Reason by Roger Fisher and Daniel Shapiro as well as Roger Fisher and William Ury’s Getting to Yes, participants are exposed to benefits of working with emotions during negotiations and developing win-win solutions. This 2-day class explores theories through readings, video clips, case studies, and practical applications.

Cost: $75

Learn more and register on the Harvard...