Learning & Development

2019 Oct 03

Interviewing Skills for Hiring Managers

9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This session will focus on how to interview candidates for a job while being mindful of limited time. You will learn how to assess knowledge, skills, and experience to determine if candidates are qualified for the role, and discuss what should be considered in making the final decision to hire a candidate.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here.

2019 Dec 11

Fostering Trust and Transparency

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This session will explore the personal virtues associated with trust. You will learn how leaders can embody those virtues and encourage them in a culture (on a team or in a larger department or unit). You will then discuss transparency as an institutional value that can be role-modeled and encouraged in support of open, honest communication and healthy risk.

Offerings of this course are only viewable to Managers. If you believe you should be able to view and attend this course please email trainingportalhelp@harvard.edu...

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2020 May 07

Communicating at Work for Managers

Repeats every month on the 7 of May until Thu May 07 2020 .
9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This session explores communication styles and techniques for effective communication within the nuanced relationship of manager and staff member. You will gain insight into your personal communication style and the impact it has on your team. You will also learn techniques for delivering feedback, asking questions, and listening and how your style my flavor how you use these skills.

NOTE: Some concepts and activities in this workshop are drawn from another CWD course, Communicating at Work. While this session is focused on managerial communication, there is a...

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2019 Nov 13

Start Your Process Redesign

9:00am to 4:30pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This course introduces you to process improvement tools and techniques from LEAN Management that you will be able to implement with your team. You will experience process assessment and redesign through a “hands on” approach that includes a simulation and exercises. You will also have the opportunity to apply the tools and concepts to one of your current processes.

Note: this class is a packed full-day experience; participants interested in a shorter, high-level overview of process improvement are encouraged to enroll in the 2-hr class “Process Improvement Mindset...

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2020 Feb 05

Managing Competing Priorities

Repeats every month on the 5 of February until Wed Feb 05 2020 . Also includes Tue Jun 02 2020.
9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Get the upper hand on projects, deliverables, cross-functional team responsibilities and deadlines that can seem overwhelming. The focus of this course is to manage communication, boundaries and expectations to accomplish the most important priorities. Improve performance with the introduction of the Thomas-Killmann Conflict Mode Instrument at work.

You will...

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2019 Oct 01

Excelling as an Assistant

12:00pm to 1:30pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

 This workshop is designed for new support staff (in their role less than six months). Key topics  include: communication skills, organizational awareness and working with your boss(es).

 
...
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2019 Aug 08

Speaking Up at Harvard

Repeats every month on the 10 of October until Thu Oct 10 2019 .
9:00am to 12:00pm

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

In this class we’ll identify personal and organizational obstacles that can get in the way of sharing views/opinions in an open and respectful way at work. It is designed for participants looking to raise their confidence in speaking up in a one-on-one and team meetings....

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2019 Nov 19

Inclusion for Innovation and Engagement for Managers

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

 This workshop is designed in support of the University's priority to advance the Harvard community on a path from diversity to inclusion. It will focus on skills managers need to create an environment of inclusion with their direct report(s) and in their organization. As a result, team members experience a sense of belonging and can become more...

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2019 Dec 03

Inclusion for Innovation and Engagement for Employees

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

 This workshop is designed in support of the University's priority to advance the Harvard community on a path from diversity to inclusion. Through engaging activities, it will focus on skills employees need to help create an environment of inclusion.  As a result, individuals and teams experience a sense of belonging and can...

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2019 Sep 16

Enabling a Culture of Speaking Up

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This class explores organizational and individual factors that foster speaking up in the workplace as well as factors that get in the way of speaking up. Speaking up in this class is defined as courageously sharing ideas, feedback or disagreement, even when it might be uncomfortable to do so. The class will offer managers techniques for creating a culture where people do feel encouraged to speak up through tips like managing power cues and setting norms but also through their own role modeling of speaking up.

...

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2019 Oct 16

Writing at Work

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This workshop provides tools for making the writing process manageable, the writer more confident, with a professional final product. You will build a toolbox for structuring language and an approach to writing preparation.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information here.

2020 Feb 13

The Power of a Positive No

Repeats every month on the 13 of February until Thu Feb 13 2020 .
9:00am to 12:30pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This session explores challenges behind saying “no” and potential risks, impact, and feelings that prevent us from being honest. Learn how to say “yes” to yourself by identifying what is important and work towards a positive, respectful outcome at work or at home. This course is based on the Harvard Negotiation Program co-founder’s book: The Power of a Positive No, which will be sent as pre-work.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information ...

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