This workshop will explore the characteristics of a high performing team that have to do with the formal operating principles of a team (such as roles, processes) and those characteristics of a high performing team that are less tangible but just as important (interpersonal skills, leadership). You will have a chance to assess where your own team is against the characteristics and learn ways to incorporate these best practices on your team.

This session will focus on how to interview candidates for a job while being mindful of limited time. You will learn how to assess knowledge, skills, and experience to determine if candidates are qualified for the role, and discuss what should be considered in making the final decision to hire a candidate.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here.

This session will explore the personal virtues associated with trust. You will learn how leaders can embody those virtues and encourage them in a culture (on a team or in a larger department or unit). You will then discuss transparency as an institutional value that can be role-modeled and encouraged in support of open, honest communication and healthy risk.

Offerings of this course are only viewable to Managers. If you believe you should be able to view and attend this course please email trainingportalhelp@harvard.edu

Enrollment Deadline: 2-weeks in advance of the...

Additional day of the course: Friday, November 16 from 9 am to 1 pm.

Coaching is a reflective conversation focused on leveraging and enhancing a staff member’s skills, knowledge, abilities, and perspective to achieve one’s goals and further engagement. This interactive 2-day session will include skill-practice opportunities in a safe environment with manager peers. You will explore the coaching manager’s mindset and practice foundational coaching skills including listening and the use of open-ended questions.

Cost: $75

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Through this hands-on workshop you’ll experience a simulated-process and learn tools and concepts for eliminating “waste” and creating value. You will strengthen the lens in which you view a process and have an understanding of detailed steps for improvement.

Note: this class is a high-level overview; participants interested in a deeper-dive to process improvement are encouraged to enroll in the 6-hr class “Start Your Process Redesign”.

This interactive workshop focuses on the five-phases of Design Thinking: empathize, define, ideate, prototype, test. We’ll focus on how to understand the user, challenge assumptions, and redefine problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with initial level of understanding. At the same time, Design Thinking provides a solution-based approach to solving problems. It is a way of thinking and working as well as a collection of hands-on methods.

Cost: $25

Learn more and register on the Harvard Training...

This session will explore mindsets that may get in the way of collaboration and principles that foster collaboration. You will learn how to shift or manage paradigms that prevent collaboration such as time and geographic distance. You will also learn three principles to live by that can automatically translate into collaborative behavior.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here.

Additional day of course: Friday, December 14 from 9:00 a.m. to 1:00 p.m.

While referencing required pre-reading of the book Beyond Reason by Roger Fisher and Daniel Shapiro as well as Roger Fisher and William Ury’s Getting to Yes, participants are exposed to benefits of working with emotions during negotiations and developing win-win solutions. This 2-day class explores theories through readings, video clips, case studies, and practical applications.

Cost: $75

Learn more and register on the Harvard...

Additional day of the course:
Friday, November 2 from 9:00 am - 12:00 pm

The first day of this two-day workshop, will explore essential elements of effective presentations, including: organization, vocal delivery, physical presence, overcoming nervousness, using visual aids, as well as engaging and holding the audience's attention. You will practice with a short (60-90 seconds) presentation. The second day you will apply new skills by delivering a 3-5 minute presentation on the topic of your choice. Video recorded and reviewed in class, these...

Given email is the most popular channel of communication at Harvard, this workshop focuses on writing techniques that can impact how your messages are read and retained.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information here.

Given editing requires creativity, sensitivity, and solid writing-knowledge, this session explores tools for editing your own work and the work of others. The class combines the "practice" and the "politics" of editing and proofreading, helping participants build their toolboxes and providing strategies for giving feedback. Note: Participants are welcome to bring a sample of work needing editing or proofreading, yet not all samples will be addressed in class or by the instructor.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class...

In a workplace culture overly-dependent on voicemail and email, many of us have forgotten key elements of effective, meaningful, verbal communication. This session explores different communication styles and techniques for communicating with those different from your own.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information here. 

Additional day of the course:
Friday, October 12 from 9:00 am - 4:00 pm

Through this comprehensive program, you will build an understanding of the career management process by looking inward, looking outward, and looking forward. This active 2-day class will cover self-assessment of values, interests, skills and reputation; workforce trends and identification of professional networks; and exploration of options and goal setting. A variety of assessment tools, individual reflection, and group discussion will be used.

Cost: $125

...

Objective: This workshop will introduce methods for gaining control of e-mail and managing it according to Harvard records policies as well as provide tips on how to organize your e-mail.

Length: 1 ½ hours

Who should attend: All employees who want to effectively manage their e-mail.

What you will learn

• Methods of controlling e-mail
• The application of the General Records Schedule to e-mail
• Examples of types of e-mails with...