Learning & Development

2015 Sep 09

Universal Manager Training - Multi-Day Course

9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Additional days of the course:
Wednesday, September 16 from 9:00am - 1:00pm
Wednesday, September 23 from 9:00am - 1:00pm

Course Code: CPD525

Cost: $0.00

Managers at all levels play a critical role in creating and upholding a positive workplace environment at Harvard and are key contributors to employee engagement. The new “Universal Manager Training” (UMT) program is part of ongoing management development efforts to support managers in effectively performing their managerial role. Topics of focus include: 

  • ...
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2015 Sep 18

Process Design that Saves Time

9:00am to 4:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Course Code: CPD351

Cost: $75.00

Most of us, no matter our role at the University, rely on a set of processes and procedures to get our work done. When problems arise, we may make adjustments to solve specific problems, but don't always step back and look at the process as a whole to identify root causes and long-term solutions to improve the process. This course focuses on process improvement efforts that you can initiate and implement in...

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2015 Oct 30

Managing Multiple Bosses

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Course Code: CPD341

Cost: $50.00

The more bosses you have, the greater the potential for miscommunication, conflicting priorities and work overload. In this workshop, you will develop tools and techniques to manage these potential issues and reduce their impact.

Click here to learn more about this course.

2015 Dec 08

Stress-Free Productivity

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Course Code: CPD335

Cost: $50.00

Do you find it hard to manage the business of work and life as our society races faster and opportunities for distraction increase? Your personal effectiveness may not need an overhaul, but you may benefit from more structure and flexibility. In this workshop, you’ll be introduced to the principle of Kaizen, which uses small steps for continual improvement in habits and processes, and learn how you can build your own incremental process for productivity improvements.

...

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2015 Sep 25

Project Management

9:00am to 4:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Course Code: CPD320

Cost: $75.00

Effective project management ensures that projects are completed on time, within budget and according to a requisite standard. In this introductory workshop, you will learn and apply a framework to initiate, define, plan and schedule a project. This course is intended for staff members charged with leading a project who have little or no formal training in Project Management and who would like an introduction...

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2015 Aug 04

Getting Organized (Online)

9:30am to 10:30am

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Course Code: CPD311

Cost: $50.00

Are you overwhelmed by the piles of paper cluttering your office, emails overflowing your inbox and accumulating voicemails? Does it feel like you can never, ever get out from under it all to get some real work done? If so, then this course is for you! This online, interactive workshop will help you tackle your time and space management challenges. You will identify your own style and create an organizational...

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2015 Dec 03

Managing a Team

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Course Code: CPD561

Cost: $50.00

To manage a team well requires specific understanding of team dynamics. In this session, we will define a team and explain what differentiates it from a working group and explore the stages of team development. We will cover six characteristics to create a high performing team: 

  • Common purpose
  • Clear roles
  • Accepted leadership
  • Effective processes
  • Solid relationships
  • Excellent communication

...

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2015 Nov 19

Editing and Proofreading

9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Course Code: CPD110

Cost: $75.00

The workshop combines the "practice" and the "politics" of editing and proofreading. You’ll build editing and proofreading skills and toolboxes and learn strategies for the sometimes sensitive skill of giving constructive criticism and corrections. 

Click here to learn more about this course.

2015 Sep 03

Writing at Work

9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Course Code: CPD101

Cost: $75.00

Are you looking to learn the basics of well-written, solid communication in the workplace? This workshop provides concrete tools for making the writing process more manageable, the writer more confident, and the final product more professional. You’ll build a toolbox of strategies for writing, from preparation to finished product.  

Click here to learn more...

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2015 Nov 18

Managing Up

9:30am to 1:30pm

Location: 

Harvard Longwood Campus

Course Code: CPD270

Cost: $50.00

The relationship between an employee and his or her manager is a critical one. In this workshop, you will learn tools and techniques to better communicate with your manager as you practice developing a more productive relationship. You will learn to increase your effectiveness by learning how to best talk to your manager, set expectations for what work needs to get done, discussing work styles and more.

Click here...

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2015 Aug 11

Managing Up

9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Course Code: CPD270

Cost: $50.00

The relationship between an employee and his or her manager is a critical one. In this workshop, you will learn tools and techniques to better communicate with your manager as you practice developing a more productive relationship. You will learn to increase your effectiveness by learning how to best talk to your manager, set expectations for what work needs to get done, discussing work styles and more.

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2015 Oct 21

Presentation Skills - Multi-Day Course

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Additional day of the course:
Friday, October 23 from 9:00am - 12:00pm

Course Code: CPD240

Cost: $75.00

Would you like to be a more relaxed and engaging public speaker? Preparation is the key to building confidence, remaining calm and giving a successful presentation. This two-day course will teach you how to organize your presentation for maximum impact, manage your nerves and identify your current strengths and challenges as public speaker with opportunities to practice speaking in public.

...

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2015 Jul 08

Presentation Skills - Multi-Day Course

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Additional day of the course:
Friday, July 10 from 9:00am - 12:00pm

Course Code: CPD240

Cost: $75.00

Would you like to be a more relaxed and engaging public speaker? Preparation is the key to building confidence, remaining calm and giving a successful presentation. This two-day course will teach you how to organize your presentation for maximum impact, manage your nerves and identify your current strengths and challenges as public speaker with opportunities to practice speaking in public.


...

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2015 Sep 08

Power, Influence and Negotiation - Multi-Day Course

9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Additional day of the course:
Tuesday, September 15 from 9:00am - 1:00pm

Course Code: CPD230

Cost: $75.00

Working collaboratively within Harvard's decentralized academic and research environment requires skills that include negotiation, persuasion, and a keen understanding of organizational politics and practices. Theories and best practices will be illustrated and explored through readings, video clips, case studies, as well as...

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2015 Sep 24

Difficult Conversations

9:30am to 3:30pm

Location: 

Harvard Longwood Campus

Course Code: CPD220

Cost: $75.00

Would you like to know how to open a dialogue with a colleague about a challenging subject? Or what to do when someone gets defensive, even before the conversation begins? Using the bestselling book "Difficult Conversations," which relates 15 years of research and experience at the Harvard Negotiation Project, along with in-class exercises and discussions, you’ll gain an understanding of and learn to apply strategies and techniques for having more productive "difficult" conversations.

...

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