Course Code: CPD220

Cost: $75.00

Would you like to know how to open a dialogue with a colleague about a challenging subject? Or what to do when someone gets defensive, even before the conversation begins? Using the bestselling book "Difficult Conversations," which relates 15 years of research and experience at the Harvard Negotiation Project, along with in-class exercises and discussions, you’ll gain an understanding of and learn to apply strategies and techniques for having more productive "difficult" conversations. 

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Course Code: CPD220

Cost: $75.00

Would you like to know how to open a dialogue with a colleague about a challenging subject? Or what to do when someone gets defensive, even before the conversation begins? Using the bestselling book "Difficult Conversations," which relates 15 years of research and experience at the Harvard Negotiation Project, along with in-class exercises and discussions, you’ll gain an understanding of and learn to apply strategies and techniques for having more productive "difficult" conversations. 

...

Course Code: CPD200

Cost: $50.00

Do you ever wonder why communicating with managers, co-workers, and colleagues seems more challenging than it should or could be? In a workplace culture that has become dependent on email and voicemail, we can lose touch with some of the key elements of effective, meaningful verbal communication. In this session we will explore elements such as active listening, body language and tone, as well as your communication style and connecting and communicating with grace while under pressure.

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Course Code: CPD200

Cost: $50.00

Do you ever wonder why communicating with managers, co-workers, and colleagues seems more challenging than it should or could be? In a workplace culture that has become dependent on email and voicemail, we can lose touch with some of the key elements of effective, meaningful verbal communication. In this session we will explore elements such as active listening, body language and tone, as well as your communication style and connecting and communicating with grace while under pressure.

...

Course Code: CPD200

Cost: $50.00

Do you ever wonder why communicating with managers, co-workers, and colleagues seems more challenging than it should or could be? In a workplace culture that has become dependent on email and voicemail, we can lose touch with some of the key elements of effective, meaningful verbal communication. In this session we will explore elements such as active listening, body language and tone, as well as your communication style and connecting and communicating with grace while under pressure.

...

Course Code: CPD690

Cost: $25.00

This workshop is for internal job applicants and provides an overall context and landscape for hiring at the University. You’ll get an overview of the current structure of Harvard's workforce and career choices (job functions and job families) and hear about how to make best use of internal resources and systems to prepare for your next Harvard opportunities. 

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Course Code: CPD686

Cost: $50.00 

Networking is critical to career development and everything you do now to build relationships offline can be translated into a LinkedIn activity. Founded in 2003, LinkedIn now has more than 347 million members in over 200 countries and territories making it the world's largest professional network on the internet. Learn how to take advantage of this powerful career development resource in this lab style class, through an engaging profile and an active voice in your LinkedIn network.

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Course Code: CPD661

Cost: $25.00

Are you marketing yourself and your skills as best you can? Do you have a concise, up-to-date resume on hand? Does your resume compliment your LinkedIn page? This workshop covers the general principles of creating an effective resume, including a discussion of common pitfalls that can prevent you from being selected for interviews. The session provides techniques for creating a resume that will get attention, tips on writing a cover letter and how these two documents work together to present you as the ideal...

We want to hear from you!

What:    A university-wide employee engagement survey to gather insights into our collective engagement and learn more about how to improve our workplace.

When:   October 21 — November 4, 2015

Who:  All non-temporary administrative professional, clerical/technical...

This workshop will introduce methods for gaining control of e-mail and managing it according to Harvard records policies as well as provide tips on how to organize your e-mail.

Who should attend: All employees who want to effectively manage their e-mail.

What you will learn

• Methods of controlling e-mail
• The application of the General Records Schedule to e-mail
• Examples of types of e-mails with their appropriate retentions

Note: You should be familiar with the ...

This workshop will present the step-by-step process of sending records to off-site storage at the Records Center. We cover everything from how to assemble and pack a box to how to complete the deposit paperwork.

Who should attend: Employees who have not yet sent records to storage as well as anyone in charge of packing and depositing boxes who would like a refresher course.

What you will learn

• How to identify records eligible for storage
• How to pack and label boxes correctly
• How to complete the paperwork...