Current Harvard and administrative staff (you must have Harvard Staff ID to participate) are invited to participate in these...

The course brings together professionals, executives, graduate students, fellows, and community members in learning how to  skillfully mediate to create value and resolve disputes. Participants will emerge from the course with a toolkit of skills, approaches, and tactics to negotiate and manage disputes in any setting. Participants will also receive a signed certificate of completion from the Program on Negotiation at Harvard Law School.

The seminar will be held each Tuesday evening, 6:00 p.m. – 9:00 p.m., September 24 – December 10, 2019 on the Harvard Law School Campus...

This session will focus on how to interview candidates for a job while being mindful of limited time. You will learn how to assess knowledge, skills, and experience to determine if candidates are qualified for the role, and discuss what should be considered in making the final decision to hire a candidate.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here.

This session will explore the personal virtues associated with trust. You will learn how leaders can embody those virtues and encourage them in a culture (on a team or in a larger department or unit). You will then discuss transparency as an institutional value that can be role-modeled and encouraged in support of open, honest communication and healthy risk.

Offerings of this course are only viewable to Managers. If you believe you should be able to view and attend this course please email trainingportalhelp@harvard.edu...

This course introduces you to process improvement tools and techniques from LEAN Management that you will be able to implement with your team. You will experience process assessment and redesign through a “hands on” approach that includes a simulation and exercises. You will also have the opportunity to apply the tools and concepts to one of your current processes.

Note: this class is a packed full-day experience; participants interested in a shorter, high-level overview of process improvement are encouraged to enroll in the 2-hr class “Process Improvement Mindset...

 This workshop is designed for new support staff (in their role less than six months). Key topics  include: communication skills, organizational awareness and working with your boss(es).