This session will focus on how to interview candidates for a job while being mindful of limited time. You will learn how to assess knowledge, skills, and experience to determine if candidates are qualified for the role, and discuss what should be considered in making the final decision to hire a candidate.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information ...

This session explores communication styles and techniques for effective communication within the nuanced relationship of manager and staff member. You will gain insight into your personal communication style and the impact it has on your team. You will also learn techniques for delivering feedback, asking questions, and listening and how your style my flavor how you use these skills.

NOTE: some concepts and activities in this workshop are drawn from another CWD course, Communicating at Work. While this session is focused on managerial communication, there is a degree of overlap as...

This session will explore the personal virtues associated with trust. You will learn how leaders can embody those virtues and encourage them in a culture (on a team or in a larger department or unit). You will then discuss transparency as an institutional value that can be role-modeled and encouraged in support of open, honest communication and healthy risk.

Cost: $50

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Please note that the date of this course has changed to Tuesday, November 29 from 1 pm to 5 pm. Additional day of the course: Tuesday, December 13 from 1 pm to 5 pm.

Coaching is a reflective conversation focused on leveraging and enhancing a staff member’s skills, knowledge, abilities, and perspective to achieve one’s goals and further engagement. This interactive 2-day session will include skill-practice opportunities in a safe environment with manager peers. You will explore the coaching manager’s mindset and...

This course covers how to create, configure, and manage a SharePoint Team Site. Participants will learn to create a new site; manage libraries, lists, and settings; and assign permissions. Version: Microsoft Office 2013

Cost: $225

Learn more and register on the Harvard Training Portal. Find class information here.

This course covers how to collaborate with team members and share information. Students will learn to use a SharePoint Team Site to access, store, and share information and documents. Version: Microsoft Office 2013

Cost: $185

Learn more and register on the Harvard Training Portal. Find class information here.

This course teaches the basic functions and features of Project. Participants will learn to view and create a new project file, manage tasks and resources, and create and finalize a project plan. Version: Microsoft Office 2010

Cost: $165

Learn more and register on the Harvard Training Portal. Find class information here.

This workshop will reference the principle of Kaizen, which uses small steps for continual improvement in habits and processes. Increase your personal effectiveness - recognizing that building on incremental, continuous improvements may help you win your war with productivity.

Cost: $50

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This course focuses on learning process improvement tools and techniques that you will be able to implement with your team or department. This hands-on approach will follow a process through three-rounds of discovery and redesign. You will also have the opportunity to apply the tools and concepts to one of your current processes.

Cost: $50

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In this introductory workshop, you will learn and apply a framework to initiate, define, plan, and schedule a project. This course is intended for people leading a project who have little or no formal training in the project management process seeking an introduction to key concepts. Through this hands-on approach you apply tools and techniques and develop a project plan.

Note: this workshop does not teach the use of project management software. Please see our offering of Microsoft Project for information on that topic.

Cost: $50

Learn more and register on the Harvard...

This workshop will help you tackle your time and space management challenges. Through this personalized approach, you will create an organizational system that works with your innate preferences. Using David Allen's book, Getting Things Done, as a model, you'll start a process that suits your needs for managing your priorities and simplify your life at work and home.

Cost: $50

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This workshop will provide a foundation of information for inclusion of individuals with disabilities in the workplace. Human Resources and University managers will be oriented to the partnership provided by University Disability Services. Participants will be able to define disability and impairment under The Americans with Disabilities Act Amendment (ADAAA). A case study will be presented, which will allow participants an opportunity to engage in a critical case analysis discussion.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information...

This workshop will provide a foundation of information for inclusion of individuals with disabilities in the workplace. Human Resources and University managers will be oriented to the partnership provided by University Disability Services. Participants will be able to define disability and impairment under The Americans with Disabilities Act Amendment (ADAAA). A case study will be presented, which will allow participants an opportunity to engage in a critical case analysis discussion.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information...

Additional days of the course: Wednesday, August 10 from 9 am to 1 pm; Wednesday, August 17 from 9 am to 1 pm.

This program focuses on equipping managers with the core knowledge and skills required to successfully manage at Harvard. Topics include important laws, policies, and skills necessary for successfully managing people and for creating an environment that is safe, productive and diverse. In an effort to maximize managers’ participation in the program, content will be offered in a blended format (a mix of online and classroom sessions), and periodic discussion on relatable...

Additional days of the course: Tuesday, August 9 from 9 am to 1 pm; Tuesday, August 16 from 9 am to 1 pm.

This program focuses on equipping managers with the core knowledge and skills required to successfully manage at Harvard. Topics include important laws, policies, and skills necessary for successfully managing people and for creating an environment that is safe, productive and diverse. In an effort to maximize managers’ participation in the program, content will be offered in a blended format (a mix of online and classroom sessions), and periodic discussion on relatable case...