This class meets for 6-hours over 2-days (3-hours each day), with 2-weeks between classes. The interactive session will session will include skill-practice opportunities in a safe environment with manager peers. You will explore the coaching manager’s mindset and practice foundational coaching skills including listening and the use of open-ended questions. Coaching is a reflective conversation focused on leveraging and enhancing the staff member’s skills, knowledge, abilities, and perspective to achieve one’s goals and further engagement. You will be expected to apply concepts between sessions and reflect on your experience to develop confidence and skills.