Becoming a Coaching Manager (University-Wide, Managers Only)


Tuesday, July 27, 2021, 9:00am to 12:00pm



27-JUL-2021 and 10-AUG-2021, 9:00 AM - 12:00 PM (EDT)

This class meets for 6-hours over 2-days (3-hours each day), with 2-weeks between classes. The interactive session will session will include skill-practice opportunities in a safe environment with manager peers. You will explore the coaching manager’s mindset and practice foundational coaching skills including listening and the use of open-ended questions. Coaching is a reflective conversation focused on leveraging and enhancing the staff member’s skills, knowledge, abilities, and perspective to achieve one’s goals and further engagement. You will be expected to apply concepts between sessions and reflect on your experience to develop confidence and skills.
Offerings of this course are only viewable to Managers. If you believe you should be able to view and attend this course please email

PLEASE NOTE: If you attended Universal Manager Training prior to June 2016 you may be prevented from enrolling by the UMT required prerequisite. Please email to be manually enrolled.

You will learn
  • Three frameworks for a coaching mindset, skills, and each conversation. 
  • Tips for adapting your coaching style to different circumstances.
  • Strategies for integrating coaching into your personal management style.
Your Commitment as a Participant
  • Attend both sessions
  • Practice skills between the sessions and be prepared to share reflections on day-2
  • Talk with your manager about your experience and how you plan to apply skills learned 
  • Complete pre-work assignment and course evaluation following class-completion
Enrollment Deadline: is 1 week in advance. 
Audience: Managers
Pre-Requisite: Universal Manager Training
Cost: None
Late Drop/Cancel Fee: None
Pre-Work: Available after enrollment and included in your confirmation emails. For all pre-work that needs to be filled out please download and enter your responses or print and complete. If you have any issues accessing the pre-work please contact
Please email with all technical questions or issues and direct class content and logistics questions to
Click here to register on the Harvard Training Portal.