Navigating Difficult Conversations


Wednesday, October 27, 2021, 9:30am to 12:00pm

Repeats every month on the 27 of October until Wed Oct 27 2021



In this 2.5-hour virtual session, we will practice how to deliver a difficult message with poise, empathy and resolve. We will explore the nature of difficult conversations and what it takes to navigate them to generate solutions and tolerate the discomfort that comes with knowing difficult conversations are a part of how we learn and grow.

You will learn

  • How to use empathy to minimize negative responses
  • The importance of strengthening relationships
  • How to bring a difficult conversation to a close

Your Commitment as a Participant:

  • Attend the full session
  • Bring questions and examples to the session for discussion.
  • Complete course evaluation following class-completion.

Enrollment Deadline: None
Audience: All
Pre-Requisite: None
Cost: None
Late Drop/Cancel Fee: None
Pre-Work: None

Please email with all technical questions or issues and direct class content and logistics questions to

Click here to register.