Innovative thinking often requires looking at current processes differently; on having a process improvement mindset. We define mindset as the ideas and attitudes with which a person approaches a situation. This is an active workshop conducted through a simulation that provides the opportunity to learn tools and concepts of streamlining a process while at the same time eliminating waste and creating value. Highly interactive and fun, this workshop will give you the opportunity to develop a different “lens” for looking at processes.
CWD courses are open to benefits-eligible Harvard employees. Please register for CWD courses through the Harvard Training Portal, where you will also find complete course descriptions, pre-work and other information.