Process Improvement Mindset


Wednesday, March 18, 2020, 9:00am to 11:00am


Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

 Through this 2-hour hands-on workshop you’ll experience a simulated-process and learn tools and concepts for eliminating “waste” and creating value. You will strengthen the lens in which you view a process and have an understanding of detailed steps for improvement.


Note: this class is a high-level overview; participants interested in a deeper-dive to process improvement are encouraged to enroll in the 6-hr class “Start Your Process Redesign”.
You will learn
  • An overview of Lean process improvement using A3, a structured and continuous improvement approach.
  • Tips to focus on elimination of “waste”.
  • Impact of creating the most value while consuming the fewest resources.
Your Commitment as a Participant
  • Actively participate and be prepared to customize session-content to yourself and your role
  • Complete course evaluation following class-completion
No Enrollment Deadline
Audience: All
Pre-Requisite: None
Cost: $25
Late Drop/Cancel Fee: $75
Pre-Work: None

Please email  with all technical questions or issues and direct class content and logistics questions to

Learn more and register on the Harvard Training Portal. Find class information here.