This course introduces you to process improvement tools and techniques from LEAN Management that you will be able to implement with your team. You will experience process assessment and redesign through a “hands on” approach that includes a simulation and exercises. You will also have the opportunity to apply the tools and concepts to one of your current processes.
Note: this class is a packed full-day experience; participants interested in a shorter, high-level overview of process improvement are encouraged to enroll in the 2-hr class “Process Improvement Mindset”.
Learn more and register on the Harvard Training Portal. Find class information here.