This webinar is designed for newer support staff in their role less than six months. Key topics include: communication skills, organizational awareness, working with your boss(es), as well as an introduction to the important skill of managing up.

Cost: $25

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Through this hands-on workshop you’ll experience a simulated-process and learn tools and concepts for eliminating “waste” and creating value. You will strengthen the lens in which you view a process and have an understanding of detailed steps for improvement.

Cost: $25

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n this active workshop you will bring ideas for change within your department and learn a creative problem solving approach to translate those new ideas into action. The key to a good problem solving process is identifying and defining the right problem to solve. This course will be offered both as a webinar and in-person course in FY18.

Cost: $25

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Design thinking is a deeply human process that taps into abilities we all have but that may get over-looked by more conventional problem-solving practices. Design thinking requires an experimental, collaborative, and optimistic mindset. This workshop will familiarize you with the Design Thinking Mindset in action by immersing you in an in-class design thinking experiment.

Cost: $25

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This session will explore mindsets that may get in the way of collaboration and principles that foster collaboration. You will learn how to shift or manage paradigms that prevent collaboration such as time and geographic distance. You will also learn three principles to live by that can automatically translate into collaborative behavior.

Cost: $25

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In this workshop, you will develop an awareness of motivators: highlighting personal strengths and needs necessary for becoming more engaged in your role. This session also combines classroom discussion and practice, with online- tools, assessments, videos, and coursework.

Cost: $25

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Almost everyone at some point wonders “What is next?” in terms of their career. Start to answer that question by first doing a simple check up on the current state of your career. Then set concrete next steps to help you gain further clarity about career options.

Cost: $25

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In this workshop, designed in support of President Faust’s priority to advance the Harvard community on a path from diversity to inclusion, you will focus on skills managers need to create an environment of inclusion with their direct report(s) and in their organization. Participants will explore their current team dynamic and learn strategies to leverage differences on their team and be even more intentionally inclusive.

Cost: $0

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In this workshop, designed in support of President Faust’s priority to advance the Harvard community on a path from diversity to inclusion, you will focus on skills employees need to help create an environment of inclusion. Participants will explore their current approach and learn strategies to leverage differences and be even more intentionally inclusive.

Cost: $0

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In this workshop, you will learn the behaviors associated with speaking up highlighted in Amy Edmonson’s book Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy.  The four behaviors are speaking up, collaboration, experimentation, and reflection.  You will explore ways to increase your effectiveness in each of these skills and to encourage others to do so as well.

Cost: $0

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In this session, you will explore leadership behaviors associated with enabling a culture of speaking up highlighted in Amy Edmonson’s book Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy.  She recommends that leaders do three things: frame work as a learning challenge, acknowledge fallibility, and ask the right questions. You will learn how to use these skills with individuals and how to role model and encourage them in a culture.

Cost: $0

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This workshop provides tools for making the writing process manageable, the writer more confident, with a professional final product. You will build a toolbox for structuring language and an approach to writing preparation.

Cost: $50

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This session explores challenges behind saying “no” and potential risks, impact, and feelings that prevent us from being honest. Learn how to say “yes” to yourself by identifying what is important and work towards a positive, respectful outcome at work or at home. This course is based on the Harvard Negotiation Program co-founder’s book: The Power of a Positive No, which will be sent as pre-work.

Cost: $50

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Additional day of course: Wednesday, September 27 from 9:00 a.m. to 1:00 p.m.

While referencing required pre-reading of the book Beyond Reason by Roger Fisher and Daniel Shapiro as well as Roger Fisher and William Ury’s Getting to Yes, participants are exposed to benefits of working with emotions during negotiations and developing win-win solutions. This 2-day class explores theories through readings, video clips, case studies, and practical applications.

Cost: $75

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