This course introduces you to process improvement tools and techniques from LEAN Management that you will be able to implement with your team. You will experience process assessment and redesign through a “hands on” approach that includes a simulation and exercises. You will also have the opportunity to apply the tools and concepts to one of your current processes.

Note: this class is a packed full-day experience; participants interested in a shorter, high-level overview of process improvement are encouraged to enroll in the 2-hr class “Process Improvement Mindset...

Get the upper hand on projects, deliverables, cross-functional team responsibilities and deadlines that can seem overwhelming. The focus of this course is to manage communication, boundaries and expectations to accomplish the most important priorities. Improve performance with the introduction of the Thomas-Killmann Conflict Mode Instrument at work.

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 This workshop is designed for new support staff (in their role less than six months). Key topics  include: communication skills, organizational awareness and working with your boss(es).

In this class we’ll identify personal and organizational obstacles that can get in the way of sharing views/opinions in an open and respectful way at work. It is designed for participants looking to raise their confidence in speaking up in a one-on-one and team meetings....

 This workshop is designed in support of the University's priority to advance the Harvard community on a path from diversity to inclusion. It will focus on skills managers need to create an environment of inclusion with their direct report(s) and in their organization. As a result, team members experience a sense of belonging and can become more...

 This workshop is designed in support of the University's priority to advance the Harvard community on a path from diversity to inclusion. Through engaging activities, it will focus on skills employees need to help create an environment of inclusion.  As a result, individuals and teams experience a sense of belonging and can...

This class explores organizational and individual factors that foster speaking up in the workplace as well as factors that get in the way of speaking up. Speaking up in this class is defined as courageously sharing ideas, feedback or disagreement, even when it might be uncomfortable to do so. The class will offer managers techniques for creating a culture where people do feel encouraged to speak up through tips like managing power cues and setting norms but also through their own role modeling of speaking up.

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This workshop provides tools for making the writing process manageable, the writer more confident, with a professional final product. You will build a toolbox for structuring language and an approach to writing preparation.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information here.

This session explores challenges behind saying “no” and potential risks, impact, and feelings that prevent us from being honest. Learn how to say “yes” to yourself by identifying what is important and work towards a positive, respectful outcome at work or at home. This course is based on the Harvard Negotiation Program co-founder’s book: The Power of a Positive No, which will be sent as pre-work.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information ...

Additional day of class: Friday, December 13 from 9 a.m. to 1 p.m.

While referencing required pre-reading of the book Beyond Reason by Roger Fisher and Daniel Shapiro as well as Roger Fisher and William Ury’s Getting to Yes, participants are exposed to benefits of working with emotions during negotiations and developing win-win solutions. This 2-day class explores theories through readings, video clips, case studies, and practical applications.

Cost: $75

Learn more and register on the Harvard Training...

Additional day of class: Friday, October 4 from 9 a.m. to 1 p.m.

While referencing required pre-reading of the book Beyond Reason by Roger Fisher and Daniel Shapiro as well as Roger Fisher and William Ury’s Getting to Yes, participants are exposed to benefits of working with emotions during negotiations and developing win-win solutions. This 2-day class explores theories through readings, video clips, case studies, and practical applications.

Cost: $75

Learn more and register on the Harvard Training...

This workshop covers tools and techniques to empower you as an effective communicator with your manager, based on the HBR Guide to Managing Up and Across. Topics covered include: style differences, setting clear expectations, and managing your professional development.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information here.

Additional day of the course:
Friday, October 25 from 9:00 am - 12:00 pm

The first day of this two-day workshop, will explore essential elements of effective presentations, including: organization, vocal delivery, physical presence, overcoming nervousness, using visual aids, as well as engaging and holding the audience's attention. You will practice with a short (60-90 seconds) presentation. The second day you will apply new skills by delivering a 3-5 minute presentation on the topic of your choice. Video recorded and reviewed in class, these...

A leader doesn’t have to manage or supervise people. This course provides strategies for relationship-building to enhance influence across your department, School or Unit. To be a leader that promotes productivity, development, engagement, and encouragement through positivity and learning takes self-awareness, is a risk, and, a worthy goal.

You will learn:

• Strategies to manage conflict, problems and change.
• Techniques...

Given editing requires creativity, sensitivity, and solid writing-knowledge, this session explores tools for editing your own work and the work of others. The class combines the "practice" and the "politics" of editing and proofreading, helping participants build their toolboxes and providing strategies for giving feedback. Note: Participants are welcome to bring a sample of work needing editing or proofreading, yet not all samples will be addressed in class or by the instructor.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class...