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2022 Apr 06

Managing Competing Priorities

10:00am to 12:00pm

Location: 

Online

This two-hour session focuses on managing communication, boundaries and setting expectations so you can accomplish your most important priorities effectively.

You Will Learn

  • To ask clear questions
  • How to discuss issues that interfere with your priorities (added work, ambiguity, requests that can’t be turned down, interruptions and others)

...

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2022 Feb 01

Managing Competing Priorities

10:00am to 12:00pm

Location: 

Online

This two-hour session focuses on managing communication, boundaries and setting expectations so you can accomplish your most important priorities effectively.

You Will Learn

  • To ask clear questions
  • How to discuss issues that interfere with your priorities (added work, ambiguity, requests that can’t be turned down, interruptions and others)

...

Read more about Managing Competing Priorities
2022 May 03

Universal Manager Training

9:00am to 12:00pm

Location: 

Online

This program meets on May 3, 10 and 17.

This program focuses on equipping managers with the core knowledge and skills required to successfully manage at Harvard.  Topics include important laws, policies, and skills necessary for successfully managing people and for creating an environment that is safe, productive and diverse.  In an effort to maximize managers’ participation in the program, content will be offered in a blended format (a mix of online modules and virtual, live sessions), with a focus on relatable case scenarios.

Offerings of...

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2021 Mar 01

Universal Manager Training

9:00am to 12:00pm

Location: 

Online

This program meets on March 1, 8 and 15.

This program focuses on equipping managers with the core knowledge and skills required to successfully manage at Harvard.  Topics include important laws, policies, and skills necessary for successfully managing people and for creating an environment that is safe, productive and diverse.  In an effort to maximize managers’ participation in the program, content will be offered in a blended format (a mix of online modules and virtual, live sessions), with a focus on relatable case scenarios.

Offerings...

Read more about Universal Manager Training
2022 Jan 12

Universal Manager Training

9:00am to 12:00pm

Location: 

Online

This program meets on January 12, 19 and 26.

This program focuses on equipping managers with the core knowledge and skills required to successfully manage at Harvard.  Topics include important laws, policies, and skills necessary for successfully managing people and for creating an environment that is safe, productive and diverse.  In an effort to maximize managers’ participation in the program, content will be offered in a blended format (a mix of online modules and virtual, live sessions), with a focus on relatable case scenarios.

Offerings...

Read more about Universal Manager Training
2022 Apr 14

Motivating and Retaining your Team (Managers Only)

10:00am to 11:30am

Location: 

Online

Do you want to know what keeps your employees engaged and prevents them from leaving your organization? In this 90 minute workshop, you will learn the key strategies associated with conducting stay interviews. Equip yourself with the right questions to ask your staff like “what do you look forward to everyday at work?”, “what do you think of the way employees are recognized”, and “when was a time within the past year, that you view as a good day at work?”. You will learn the right questions to ask, and how to utilize the key strategies to measure engagement and communicate with members...

Read more about Motivating and Retaining your Team (Managers Only)
2022 Feb 03

Motivating and Retaining your Team (Managers Only)

10:00am to 11:30am

Location: 

Center for Workplace Development, 124 Mt. Auburn St., Cambridge

Do you want to know what keeps your employees engaged and prevents them from leaving your organization? In this 90 minute workshop, you will learn the key strategies associated with conducting stay interviews. Equip yourself with the right questions to ask your staff like “what do you look forward to everyday at work?”, “what do you think of the way employees are recognized”, and “when was a time within the past year, that you view as a good day at work?”. You will learn the right questions to ask, and how to utilize the key strategies to measure engagement and communicate with members...

Read more about Motivating and Retaining your Team (Managers Only)
2022 Mar 23

Managing in a Hybrid Work Environment (Managers Only)

10:00am to 11:30am

Location: 

Online or In-Person Options available

This 90 minute virtual session helps managers learn ways to navigate and maintain any post-pandemic hybrid work environment they are working in. Managers will explore how a hybrid work environment impacts the team dynamic and calls upon new, possibly different ways to manage, communicate, and collaborate. This session will allow for some peer-to-peer discussion and learning about specific challenges from the group.

...

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2022 Jan 27

Managing in a Hybrid Work Environment (Managers Only)

10:00am to 11:30am

Location: 

Online

This 90 minute virtual session helps managers learn ways to navigate and maintain any post-pandemic hybrid work environment they are working in. Managers will explore how a hybrid work environment impacts the team dynamic and calls upon new, possibly different ways to manage, communicate, and collaborate. This session will allow for some peer-to-peer discussion and learning about specific challenges from the group.

...

Read more about Managing in a Hybrid Work Environment (Managers Only)
2022 Feb 17

Managing Engagement and Burnout (Managers Only)

10:00am to 11:30am

This 90-minute virtual workshop is one of three in a Managing in the COVID Era series. Managers may enroll in any one or the entire series. Managing Engagement and Burnout will explore practices for keeping oneself and one’s staff engaged and contributing to team priorities in a way that takes into account their unique circumstances and stressors that may be at play during this time.

...

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2022 May 05

Fostering Trust and Transparency (Managers Only)

10:00am to 11:30am

Location: 

Online

This 90 minute, virtual session will explore the personal virtues associated with trust. You will learn how to embody those virtues and encourage them in a culture (on a team or in a larger department or unit). You will then discuss transparency as an institutional value that can be role-modeled and encouraged in support of open, honest communication and healthy risk.

...

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2022 Mar 29

Becoming a Coaching Manager (Managers Only)

9:00am to 12:00pm

This class meets for 6-hours over 2-days (3-hours each day), with 2-weeks between classes. The interactive session will session will include skill-practice opportunities in a safe environment with manager peers. You will explore the coaching manager’s mindset and practice foundational coaching skills including listening and the use of open-ended questions. Coaching is a reflective conversation focused on leveraging and enhancing the staff member’s skills, knowledge, abilities, and perspective to achieve one’s goals and further engagement. You will be expected to apply concepts between...

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