Vendor Contacts

Information and help with accessing your Harvard University benefits is just a click, e-mail, or phone call away. Click each category for information about who to contact.

Effective March 20, 2024 - We Are Moving!

On March 20, Harvard Benefits will be moving to 124 Mount Auburn Street.

Our new location does not allow for unscheduled walk-in traffic, so in-person meetings will be by appointment only. We strongly encourage virtual Teams/Zoom appointments when possible.

Virtual and in-person appointments for faculty, staff, and retirees can be scheduled by calling 617-496-4001 or by emailing benefits@harvard.edu.

General

General Benefits Questions

Harvard Human Resources Benefits
617-496-4001
benefits@harvard.edu

Health

Dental Coverage

Delta Dental (Through December 31, 2022)
800-872-0500

MetLife Dental (Effective January 1, 2023)
855-638-3941

Medical Coverage

Harvard University Group Health Plan (HUGHP): HMO and POS
617-495-2008

Blue Cross Blue Shield of Massachusetts (BCBSMA): HMO, POS, HDHP and PPO
888-389-7732 

Prescription Drug Coverage

Express Scripts (Harvard's Pharmacy Benefit Manager for all plans)
877-787-8684 - Active employees and retirees under age 65
866-544-2895 - Retirees age 65 and over

Vision

EyeMed 
EyeMed member website for additional information on claims and more
866-800-5457

FSA/HSAs

  • Flexible Spending Accounts (FSAs) - Health, Dependent Care, Limited Purpose
  • Health Savings Account (HSA)

Voya Financial
(T) 855-HVD-FLEX (855-483-3539)
(F) 603-232-1854
hvdflex@voya.com

Reimbursement Plans

  • Reimbursement Program for Faculty, Administrative and Professional Staff, Other Nonunion Staff
  • Copayment Reimbursement Program for Staff Covered by a Bargaining Agreement (Union)

Voya Financial
(T) 855-HVD-FLEX (855-483-3539)
(F) 603-232-1854
hvdflex@voya.com

Life and Disability

  • Short-Term Disability
  • Long-Term Disability

For disabilities beginning on or after 6/1/17: 
Lincoln Financial Group
844-600-3978 (toll-free Harvard dedicated line)

For disabilities beginning prior to 6/1/17:
The Standard Insurance Company
800-426-4332

Life Insurance

MetLife
800-638-6420 (prompt 1)

Long Term Care (LTC) Insurance

Genworth Life Insurance Company
800-416-3624

Workers' Compensation

PMA Companies
P.O. Box 5231
Janesville, WI 53547-5231
Phone 24/7: 888-476-2669
Fax: 800-432-9762

Retirement

  • Tax-Deferred Annuity Plan
  • Retirement Plans
  • 457(b) Plans

Harvard University Retirement Center (HURC)
800-527-1398

One-on-one financial planning meetings

TIAA
800-527-1398
Appointments:
800-732-8353
Mon-Fri, 8 a.m. - 8 p.m.
617-441-1300
Mon-Fri, 8 a.m. - 5 p.m.

Other

Legal Plan

MetLife Legal Plans: info.legalplans.com, use access code: 9260452
800-821-6400

Identity Theft Protection Allstate Identity Protection
800-789-2720

Tuition

Tuition Assistance Program (TAP) - Helps pay tuition for courses taken at participating Harvard schools

TAP Guidelines
Harvard Benefits
617-496-4001
benefits@harvard.edu

Voya Financial: Tuition Program (TAP/TRP) Self Service site for forms

Tuition Reimbursement Program (TRP) - Helps pay for qualifying courses at taken at other accredited institutions; refer to the Tuition Program Self Service site for a list of accredited institutions

TRP Guidelines
Voya Financial
855-HVD FLEX (855-483-3539)
hvdtuition@voya.com
Tuition Program (TAP/TRP) Self Service site for forms and reimbursement