The following are some troubleshooting tips for successfully uploading documentation to your application in Harvard Careers:
- Try using alternative browsers (such as Chrome or Firefox)
- Clear your cookies/cache
- Ensure that your browser is running on the most up-to-date version
- Upload your documentation in an alternative file format (Word if you’ve tried PDF, or PDF if you’ve tried Word)
- Remove any special characters from the file’s title (dashes, underscores, etc.)
- Confirm that the file is not too large and is a supported file type (for example, JPEG files are not supported)