Learning & Development

2018 Dec 12

Fostering Trust and Transparency

9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This session will explore the personal virtues associated with trust. You will learn how leaders can embody those virtues and encourage them in a culture (on a team or in a larger department or unit). You will then discuss transparency as an institutional value that can be role-modeled and encouraged in support of open, honest communication and healthy risk.

Offerings of this course are only viewable to Managers. If you believe you should be able to view and attend this course please email trainingportalhelp@harvard.edu

Enrollment Deadline: 2-weeks in advance of the...

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2018 Nov 02

Becoming a Coaching Manager (2-day course)

9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Additional day of the course: Friday, November 16 from 9 am to 1 pm.

Coaching is a reflective conversation focused on leveraging and enhancing a staff member’s skills, knowledge, abilities, and perspective to achieve one’s goals and further engagement. This interactive 2-day session will include skill-practice opportunities in a safe environment with manager peers. You will explore the coaching manager’s mindset and practice foundational coaching skills including listening and the use of open-ended questions.

Cost: $75

Learn more and...

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2018 Oct 24

Process Improvement Mindset

Repeats every month on the 6 of June until Thu Jun 06 2019 . Also includes Wed Oct 30 2019.
9:00am to 11:00am

9:00am to 11:00am
9:00am to 11:00am

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Through this hands-on workshop you’ll experience a simulated-process and learn tools and concepts for eliminating “waste” and creating value. You will strengthen the lens in which you view a process and have an understanding of detailed steps for improvement.

Note: this class is a high-level overview; participants interested in a deeper-dive to process improvement are encouraged to enroll in the 6-hr class “Start Your Process Redesign”.

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2018 Nov 06

Design Thinking Mindset

Repeats every month on the 9 of May until Thu May 09 2019 . Also includes Wed Nov 06 2019.
9:00am to 11:00am

9:00am to 11:00am
9:00am to 11:00am

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This interactive workshop focuses on the five-phases of Design Thinking: empathize, define, ideate, prototype, test. We’ll focus on how to understand the user, challenge assumptions, and redefine problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with initial level of understanding. At the same time, Design Thinking provides a solution-based approach to solving problems. It is a way of thinking and working as well as a collection of hands-on methods.

Cost: $25

Learn more and register on the Harvard Training...

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2018 Nov 28

Collaboration Mindset

1:00pm to 3:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

This session will explore mindsets that may get in the way of collaboration and principles that foster collaboration. You will learn how to shift or manage paradigms that prevent collaboration such as time and geographic distance. You will also learn three principles to live by that can automatically translate into collaborative behavior.

Cost: $25

Learn more and register on the Harvard Training Portal. Find class information here.

2018 Oct 09

Speaking Up at Harvard

Repeats every month on the 23 of May until Thu May 23 2019 .
9:00am to 12:00pm

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

In this class we’ll identify personal and organizational obstacles that can get in the way of sharing views/opinions in an open and respectful way at work. It is designed for participants looking to raise their confidence in speaking up in a one-on-one and team meetings. This class does not focus on influence or persuasion.

You will learn

  • Value and importance...
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2018 Dec 07

Power, Influence, and Negotiation (2-day course)

9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Additional day of course: Friday, December 14 from 9:00 a.m. to 1:00 p.m.

While referencing required pre-reading of the book Beyond Reason by Roger Fisher and Daniel Shapiro as well as Roger Fisher and William Ury’s Getting to Yes, participants are exposed to benefits of working with emotions during negotiations and developing win-win solutions. This 2-day class explores theories through readings, video clips, case studies, and practical applications.

Cost: $75

Learn more and register on the Harvard...

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2018 Oct 30

Introduction to Presentation Skills (2-day course)

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Additional day of the course:
Friday, November 2 from 9:00 am - 12:00 pm

The first day of this two-day workshop, will explore essential elements of effective presentations, including: organization, vocal delivery, physical presence, overcoming nervousness, using visual aids, as well as engaging and holding the audience's attention. You will practice with a short (60-90 seconds) presentation. The second day you will apply new skills by delivering a 3-5 minute presentation on the topic of your choice. Video recorded and reviewed in class, these...

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2018 Nov 05

Email for Action

1:00pm to 4:00pm

Location: 

Longwood Medical Area, Gordon Hall

Given email is the most popular channel of communication at Harvard, this workshop focuses on writing techniques that can impact how your messages are read and retained.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information here.

2018 Nov 29

Editing and Proofreading

Repeats every month on the 21 of May until Tue May 21 2019 .
9:00am to 12:00pm

9:00am to 12:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Given editing requires creativity, sensitivity, and solid writing-knowledge, this session explores tools for editing your own work and the work of others. The class combines the "practice" and the "politics" of editing and proofreading, helping participants build their toolboxes and providing strategies for giving feedback. Note: Participants are welcome to bring a sample of work needing editing or proofreading, yet not all samples will be addressed in class or by the instructor.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class...

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2018 Dec 13

Communicating at Work (University-Wide)

Repeats every month on the 20 of June until Thu Jun 20 2019 . Also includes Wed Sep 25 2019, Thu Dec 12 2019, Wed Mar 11 2020.
9:00am to 1:00pm

9:00am to 1:00pm
9:00am to 1:00pm
9:00am to 1:00pm
9:00am to 1:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

In a workplace culture overly-dependent on voicemail and email, many of us have forgotten key elements of effective, meaningful, verbal communication. This session explores different communication styles and techniques for communicating with those different from your own.

Cost: $50

Learn more and register on the Harvard Training Portal. Find class information here

2018 Oct 05

Career Roadmaps (2-day course)

9:00am to 4:00pm

Location: 

Center for Workplace Development, 124 Mt. Auburn Street, Cambridge

Additional day of the course:
Friday, October 12 from 9:00 am - 4:00 pm

Through this comprehensive program, you will build an understanding of the career management process by looking inward, looking outward, and looking forward. This active 2-day class will cover self-assessment of values, interests, skills and reputation; workforce trends and identification of professional networks; and exploration of options and goal setting. A variety of assessment tools, individual reflection, and group discussion will be used.

Cost: $125

...

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2018 Nov 07

E-mail Management

10:00am to 11:30am

Location: 

Lamont Library, Room B-30

Objective: This workshop will introduce methods for gaining control of e-mail and managing it according to Harvard records policies as well as provide tips on how to organize your e-mail.

Length: 1 ½ hours

Who should attend: All employees who want to effectively manage their e-mail.

What you will learn

  • Methods of controlling e-mail
  • The application of the General Records Schedule to e-mail
  • Examples of types of e-mails with...
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2018 Oct 23

Out of Sight: Off-site Records Storage

10:00am to 11:30am

Location: 

Lamont Library, Room B-30

Objective: This workshop will present the step-by-step process of sending records to off-site storage at the Records Center. We cover everything from how to assemble and pack a box to how to complete the deposit paperwork.

Length: 1 ½ hours

Who should attend: Employees who have not yet sent records to storage as well as anyone in charge of packing and depositing boxes who would like a refresher course.

What you will learn

  • How to identify records eligible...
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2018 Oct 11

Trash or Treasure: Guidance on Retaining Your Office Records

10:00am to 11:30am

Location: 

Lamont Library, room B-30

Objective: Have you ever wondered, "How long do I need to keep my office records? Can I throw them away when I am done with them?" This workshop provides tools and advice to help you determine how long to keep your records and what to do when you no longer need to hold onto them. Whether you feel like you’re drowning in information or you're concerned that you're keeping records too long or not long enough, this workshop is for you.

Length: 1 ½ hours

Who should attend: All employees who want to...

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